It's natural for people in Bangladesh to be cautious about sharing personal information online — and that caution is completely understandable. Velki wants to put those concerns to rest, and the way we do that is simple: by being fully transparent about everything.
Why We Need Your Information — The Real Reason
Many people assume online platforms collect data just to sell it. Velki is different. Your name and mobile number are needed to send money correctly via bKash or Nagad. Your date of birth is required because gaming platforms are not suitable for anyone under 18. Without this information, the service simply cannot be provided.
Information that isn't essential — such as your email address — is kept optional. Velki never collects data by force.
Payment Information Is Most Securely Protected
Payment information is the top concern for most Velki users. Will your bKash or Nagad number ever get leaked? The short answer is no. Payment details are stored on Velki's servers in encrypted form. Even Velki's own staff cannot see your full bKash number — only the last few digits are visible for verification purposes.
Cookies Aren't Always Harmful
Cookies can sound a little daunting, but most of the cookies Velki uses are there to make your experience better — things like staying logged in the next day without signing in again, remembering your favorite games, and saving your language preference. Marketing cookies that share data with third parties can be turned off at any time.
How to update your information
Many users change their phone number after registering with Velki, or realize there's a mistake in the name they entered. This is easy to fix. Simply contact Velki's live chat support and explain what needs to be changed. Once your identity is verified, the update will be made promptly. Changing your mobile number requires OTP verification — this is done to keep your account secure.
Why You Can Trust Velki With Your Data
Writing a policy alone doesn't build trust — you have to prove it in practice. Since 2019, Velki has protected the data of over 500,000 members in Bangladesh. In that time, there have been no major data breach incidents. Regular third-party security audits are conducted. And most importantly, data security consistently receives high trust ratings among the 93% of satisfied users.
Velki wants you to play with complete peace of mind — focus on the game, and leave the data security to us.